OUR COMMITMENT TO PRIVACY at CLEAR UNION, knows that you care about how your personal information is used and shared, and we take your privacy seriously. Our primary goal is to provide you with exceptional service, and we understand that you may have questions or concerns regarding your personal information and how it will be used. To make this privacy policy easy to find, we make it available from home
page of the CLEAR UNION website at www.clearunion.co.uk (the “Site” or/and “Service”) and through our mobile applications.
You may also email us at info@universalremit.com with any privacy-related questions you have.
When you visit our mobile application, site and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms
in this privacy policy that you do not agree with, please discontinue use of our services.
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been aggregated and/or anonymized so that it does not identify a specific user. By using the service, you agree to the practices described in this Privacy Policy. If you do not agree to this
Privacy Policy, please do not access the Site or otherwise use the products or services.
We collect personal information that you voluntarily provide to us when registering at the site, expressing an interest in obtaining information
about us or our products and services, when participating in activities on the site (such as uploading profile photo, updating account profile, creating and joining groups, balance withdrawal, and other activities) or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the site, the choices you make and the products and features you use. If you open a CLEAR UNION account, the personal information we collect can include the following:
Personal Data You Provide: We collect personal information when you create an account, link your bank account(s) to the service, enter into
transactions with your account, or send money to or receive money from other users of the service through the Payments Platform. The personal
information collected during these interactions may vary based on what you choose to share with us, but it will generally include your name, email
address, phone number, bank account information (such as account/routing numbers and transaction data), and a log of the transactions you
authorize through the Payments Platform. We may need to collect additional information, such as your street address, postcode code, date of birth,
and government-issued form of identification to fulfil our legal obligations related to providing the service to you. In addition, while you are using
the site, we may collect your location information. All personal information that you provide to us must be true, complete and accurate, and you
must notify us of any changes to such personal information. Personal Data We Collect Through Our social media pages: We have pages on social media sites like Facebook, Instagram, and Twitter (“Social
Media Pages”). When you interact with our social media pages, we will collect personal information that you elect to provide to us, such as your contact details. In addition, the companies that host our social media pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages. Personal Data We Receive Automatically from Your Use of the Service: When you visit, use and interact with the service, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, bing.com, etc.), and which browsers
people use to access the service (e.g., Firefox, Microsoft Edge, Google Chrome, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the service.
Cookies: Please see the “Cookies” section below to learn more about how we use cookies.
Device information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
Usage Information: We collect information about how you use our service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.
We may collect information regarding your mobile device, push notifications, when you use our apps. If you use our Mobile Apps, we may also collect the following information:
Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Cookies: We use cookies to operate and administer our Site, gather usage data on our Site and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration
date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse
the Internet again (persistent cookies). For more details on cookies please visit All About Cookies.
Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.
CHILDREN
Our service is not directed to children who are under the age of 16 CLEAR UNION does not knowingly collect personal information from children under the age of 16. If you have reason to believe that a child under the age of 16 has provided personal information to CLEAR UNION through the service please contact us and we will endeavour to delete that information from our databases.
LINKS TO OTHER WEBSITES
The service may contain links to other websites not operated or controlled by CLEAR UNION, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third-Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact
the Third-Party Sites directly for information on their privacy practices and policies.
SECURITY
You use the service at your own risk. We implement reasonable technical, administrative, and organisational measures to protect personal information both online and offline from loss, misuse, and unauthorised access, disclosure, alteration or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in
deciding what information you send to us via the service or email. Please keep this in mind when disclosing any personal information to CLEAR UNION through the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the
service, or third-party websites.
YOUR CHOICES
In certain circumstances providing personal information is optional. However, if you choose not to provide personal information that is needed to use some features of our services, you may be unable to use those features. You can also contact us to ask us to update or correct your personal information.
CHANGES TO THE PRIVACY POLICY
The service, and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our service or providing us with personal information after we have posted an updated Privacy Policy, or notified you if applicable, you consent to the revised Privacy Policy and practices described in it.
PRIVACY RIGHTS – DO NOT TRACK SIGNALS
Our Site currently does not respond to “Do Not Track” (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do so in the future, we will describe how we do so in this Privacy Policy.
CONTACT US
If you have any questions about our Privacy Policy or information practices, please feel free to contact us at info@universalremit.com